SHIPPING AND DELIVERY

The majority of orders will arrive within 5 days, but please allow up to 14 days. We deliver to the UK only. This does not affect your statutory rights. Prices, offers and products are subject to availability and may change at any time prior to acceptance of your order.If you are not completely satisfied with your order, please return the item(s) unused and in their original packaging for a full refund (excluding postage). We will refund any money due as soon as we have received and processed the returned product. This does not affect your statutory rights. If in the event goods are faulty, please contact our team by email us at spheresnaturalpets@gmail.com. 
We aim to deal with any faulty goods quickly and offer a full refund or exchange within 7 days of receipt. We will refund any money due as soon as we have received and processed the returned product. This does not affect your statutory rights.